EDWIN NOVEL ORDER CANCELLATION POLICY
Our jewelry is hand crafted and made to order. Due to the custom nature, order cancellations are subject to a 25% service fee.
How to Cancel Your Order
To cancel your order, call our customer service team at (888) 765-4326 or email us at customercare@edwinnoveljewelrydesign.com. Be prepared to provide your original order number and reason for cancellation.
Orders may be cancelled at any point before shipment, but are subject to a 25% fee.
Orders may not be cancelled after the item(s) have shipped. If you wish to cancel an order after shipment, you may initiate a return once the merchandise has been received. Please see our return policy for guidelines and instructions for beginning the return or exchange process.
Frequently Asked Questions
Edwin Novel Jewelry Design aims to create enduring pieces of jewelry that preserve precious moments forever. Their mission is to ensure that everyone can afford to propose with a real and natural diamond.
Edwin Novel Jewelry Design specializes in diamond engagement rings and sets, crafted with intricate detail, balance, and elegance.
Customers have highly rated the engagement rings from Edwin Novel Jewelry Design, mentioning that the rings are better than expected, made with intricate detail, and are very elegant.
Edwin Novel Jewelry Design stands behind their jewelry, ensuring that each piece is crafted to perfection and meets the expectations of their customers.
You can contact Edwin Novel Jewelry Design by calling (888)765-4326 or emailing Edwin Novel Jewelry Design customer service to CustomerCare@EdwinNovelJEwelryDesign.com. It seems Edwin Novel Jewelry Design response time for email and phone is relatively fast. you may find contact information on the official website of Edwin Novel Jewelry Design.
