Free Warranty
Here at Edwin Novel Jewelry Design, we believe jewelry properly crafted should last forever. We proudly stand behind the quality of craftsmanship in every piece of jewelry we create. Below, you will find the terms of the warranty we provide with our jewelry.
Free Warranty Coverage
- Repairing broken prongs.
- Replacing lost stones smaller than .03 carat
- Tightening loose stones
- Repairing broken jewelry.
- Repairing broken earring backings.
Warning
- Warranty is not insurance. Lost and stolen merchandise is not covered by the warranty. Insurance is highly recommended and Jewelers Mutual Insurance Co. is a very reliable jewelry insurance company
- Warranty will be voided if a repair, change, removal of stone, resizing of ring, or polishing has been done by a facility not approved by Edwin Novel Jewelry Design.
- Warranty will be voided if any excessive damage has been done.
- If you have any warranty questions or concerns whatsoever, feel free to contact our Customer Service department at (888) 765-4326.
Frequently Asked Questions
Edwin Novel Jewelry Design aims to create enduring pieces of jewelry that preserve precious moments forever. Their mission is to ensure that everyone can afford to propose with a real and natural diamond.
Edwin Novel Jewelry Design specializes in diamond engagement rings and sets, crafted with intricate detail, balance, and elegance.
Customers have highly rated the engagement rings from Edwin Novel Jewelry Design, mentioning that the rings are better than expected, made with intricate detail, and are very elegant.
Edwin Novel Jewelry Design stands behind their jewelry, ensuring that each piece is crafted to perfection and meets the expectations of their customers.
You can contact Edwin Novel Jewelry Design by calling (888)765-4326 or emailing Edwin Novel Jewelry Design customer service to CustomerCare@EdwinNovelJEwelryDesign.com. It seems Edwin Novel Jewelry Design response time for email and phone is relatively fast. you may find contact information on the official website of Edwin Novel Jewelry Design.
