Protecting Our Customers Privacy & Information Is Our Priority.

Thank you for entrusting Edwin Novel Jewelry Design with your information and the opportunity to serve you as a jeweler. Our company strongly understands the importance of our customers' privacy and information. Edwin Novel Jewelry Design does not associate with marketing or brokerage companies who may be interested in buying information. We understand the frustration that comes from receiving telemarketing calls, junk emails and junk mail. We assure to you that our company will not support any kind of organization who practices in such nuisance activities. We will NOT share, sell or trade any information we receive from our customers.

We have partnered with companies and implemented their encryption technology on all areas of our organization to ensure the highest security standards. We are currently partnered with leading companies such as Liquid Web, MacAfee, Cisco, Ring Central, Wells Fargo, Authorize.Net, Magento, Google and Netgear to ensure the highest security possible. By using such highly developed technology purchased by leading companies, we are confident in the security we have implemented. To ensure the safety of our customers, we do not store any credit card numbers on file. All credit cards being used for orders on edwinnoveljewelrydesign.com are handled by Authorize.Net, PayPal and Bid-Pay, who are trusted by all banks. We will not handle or store credit card information for orders placed on our website. We highly recommend our customers place their order though our secure checkout and not over the phone. We promise to continue improving our company's security technology as technology advances. You can be sure your information stored with our company is protected to the fullest extent and used only by Edwin Novel Jewelry Design.

Edwin Novel Jewelry Design reserves the right to record incoming or outgoing phone calls. Edwin Novel Jewelry Design reserves the right to share recorded phone calls for issues toward credit card companies, law enforcement, US Government, attorneys and US courts. Edwin Novel Jewelry Design reserves the right to use recorded calls for customer service training purposes. Information may also be shared with credit card companies, law enforcement, the US Government, attorneys and the US courts if any dispute arises. All Edwin Novel Jewelry Design's stored customer information will be handed over to government officials only if Edwin Novel Jewelry Design is served by a high-level government official, such as a judge.

By creating an account, you agree and understand that you are responsible for maintaining the confidentiality of passwords and that you will be solely responsible for all activities that occur within the account. By signing up for an account with Edwin Novel Jewelry Design, you agree to quickly notify our company at customercare@edwinnoveljewelrydesign.com if any unauthorized use of a password or account is noticed. If your account information is wrong, unless we want to save the information for legal purposes, we will allow you to edit. When updating your account, we may ask you to verify your identity and we may reject any request if we feel verification is not accurate.